Plug and play was the one stop solution to less tech savvy people. All they had to do was plug the device or install the software to use it. This helped people save a lot of time and was also easy to use for all age groups. These plug and play devices are affordable. It was a budget friendly solution to small businesses owners and individuals.
The main purpose of Plug and play is to make it accessible to more people. It does this by cutting the need to spend more time and do more procedures.
But, plug and play technology has a list of cons too. 1. The major drawback of this technology is its ability to scale. You can use plug and play for basic workflows. But, for more advanced operations it lacks extra features or integrations. This feature can burn the pockets later.
2. They lack flexibility and customization. The Plug and Play solutions are already configured. So, they might not meet your business's needs. This may force businesses to change. They will need to adjust their workflow and operations to meet the needs of the technology. Thus leads to poor customer experiences.
3.Poor Customer support- As they are self servicing platforms. Customer support is rarely available. This is true in case of any technical issues.
The delay in resolving issues causes major distress for the customer.
In conclusion, Plug and play technology has helped people embrace tech. It also became cheap. But, it is also important to understand the downsides of these platforms. You must make informed choices on if they are useful.